New Zealand Newspaper Publisher Outsources Editing, Production
I was sorely tempted to call this, "And Now A Word From Out Outsourcer." According to an AP report, New Zealand newspaper publisher APN News & Media is outsourcing editing and layout of the country's biggest daily. By the end of 2007, the contracting firm, Pagemasters New Zealand, will be editing APN's seven papers using 45 editors, nearly 30 fewer than the papers themselves used. The company's owner also has other media properties, including some newspapers in Ireland that will be following a similar course. The APN executive who has led the New Zealand project said, "I'm confident readers won't notice the difference."
That may be, at least if all goes well, but are editors mere functionaries that improve copy and lay it out? Or are they generally an intrinsic part of filtering through and choosing news direction? I've never worked on staff at a newspaper, but it seems to me that there is the potential for some conflict of interest. The outsourcing firm - which is owned by New Zealand Associated Press, and so certainly having access to expertise - is, nevertheless, going to be primarily concerned with efficiency, not necessarily the underlying mission of the papers.
Mission may sound quaint to some who would argue that these newspapers are business concerns and must be treated as such. Yet that's what I'm doing. When the primary interest of a business is making money, they it ceases to care about what else it does and customers cease to care about doing business with it. No one owes a company attention or sales; that comes as a consequence of providing something to customers. I understand the need to constrain costs, but no company has ever trimmed its way into greatness. I'm sure lowering overhead is what APN is gaining. I wonder if anyone has tallied what it might be losing.
That may be, at least if all goes well, but are editors mere functionaries that improve copy and lay it out? Or are they generally an intrinsic part of filtering through and choosing news direction? I've never worked on staff at a newspaper, but it seems to me that there is the potential for some conflict of interest. The outsourcing firm - which is owned by New Zealand Associated Press, and so certainly having access to expertise - is, nevertheless, going to be primarily concerned with efficiency, not necessarily the underlying mission of the papers.
Mission may sound quaint to some who would argue that these newspapers are business concerns and must be treated as such. Yet that's what I'm doing. When the primary interest of a business is making money, they it ceases to care about what else it does and customers cease to care about doing business with it. No one owes a company attention or sales; that comes as a consequence of providing something to customers. I understand the need to constrain costs, but no company has ever trimmed its way into greatness. I'm sure lowering overhead is what APN is gaining. I wonder if anyone has tallied what it might be losing.
Labels: APN, editorial, outsourcing



