En Words

A place to talk about words - whether from books, stories, magazines, brochures, or matchbook covers.

Friday, May 30, 2008

How To Turn Off Someone Doing You A Favor

A press inquiry email list called helpareporter.com lets journalists mention story ideas to those who might might have sources or information available. It costs nothing and is generally useful. Peter Shankman, the PR person who runs it, has posted an interesting interchange with someone who signed up for the service and, apparently, took umbrage at the welcome auto response.

Quite a hard-assed reaction, eh? I wondered about this willingness to "share with reporters" and went to her site. I eventually found what a viatical settlement was, after some poking about. But, my, much of the site to me radiates irritation and unpleasantness. For example:
This website has more than 200 pages of free information. More information is available through our books, many of which can be borrowed from your local library. Please do not contact us for additional free information. We have neither the time nor the resources to allow us to respond -- and we do receive many inquiries each week. However, when there are a number of questions on the same issue, such as "Should Investors Pay Premiums?" we will publish a Special Report.
And how is she supposed to hear the questions when she's telling people not to ask her questions, just to buy the book? Jeez.

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Wednesday, April 23, 2008

Pentagon Manipulates Press

Although this seems to be the PR equivalent of a dog bites man story, the Pentagon, and Bush administration, managed to efficiently lead broadcasters around by the nose, and possibly print as well, by subverting third party sources: retired military personnel who act as military analysts:
Hidden behind that appearance of objectivity, though, is a Pentagon information apparatus that has used those analysts in a campaign to generate favorable news coverage of the administration’s wartime performance, an examination by The New York Times has found.

The effort, which began with the buildup to the Iraq war and continues to this day, has sought to exploit ideological and military allegiances, and also a powerful financial dynamic: Most of the analysts have ties to military contractors vested in the very war policies they are asked to assess on air.
Viewers and readers (because I refuse to believe that a lot of print journalists haven't also been taken in) don't get to hear about the business relationships that help drive the need to please the brass:
But collectively, the men on the plane and several dozen other military analysts represent more than 150 military contractors either as lobbyists, senior executives, board members or consultants. The companies include defense heavyweights, but also scores of smaller companies, all part of a vast assemblage of contractors scrambling for hundreds of billions in military business generated by the administration’s war on terror. It is a furious competition, one in which inside information and easy access to senior officials are highly prized.
In addition, the analysts would act as spies for the military, reporting back on planned stories as well as forwarding copies of their correspondence with the networks. A number of the analysts came out and admitted to the reporters of this story that they were duped. Nothing like keeping the lines of communication open, even if twisted, turned, and knotted.

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Wednesday, March 19, 2008

Fake News on Local Television

Farhad Manjoo is promoting a new book: "True Enough: Learning to Live in a Post-Fact Society." Aside from being a witty and intriguing title, the topic of how companies and special interests feed stories that news outlets use verbatim is an important tone.

It's not that being a channel for commercial interests is usual. Many people who have written press releases have the experience of seeing them turned directly into stories without a single change in wording. But corporations are becoming ever more clever in this undertaking:

Pornography was popping up on the iPod. Raskin, a pert middle-aged woman with short brown hair and a deep, authoritative voice, considered herself an expert on how kids use technology (she'd once written a magazine column called "Internet Mom"). She approached local TV news broadcasts across the country with her iPod worries. They bit.
...
Nine stations aired Raskin's warnings. Her segments had the look and feel of ordinary local news: Super-coifed anchors offer alarmist assessments of everyday objects, story at 11.

But Raskin went on further, suggesting "safe" products as gifts - from companies that hired her as a shill. This is also done on a national level. When you see someone touting round-ups of products, often - although not always - that person is paid by the manufacturers to include their products.

But the use of spoon-fed news feeds, whether print, audio, or video, has become a real problem. News outlets use them because it's "free" content, and the audience never knows that it's just been sold down the river.

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